FPO

LAX Employee Parking

FAQs

General

What is the average size of the vehicle allowed in the garage?

Average size vehicles are allowed. Our garages cannot accommodate oversized, trucks or limos.

Monthly Account

How do I access my account?

You can sign in here and log in with your email address and password.

When are payments due?

Payments are due at the beginning of each month.

How do I cancel my monthly parking account?

To cancel your account, please login and submit a Cancellation Request. Someone from our team will contact you with further details.

What if I don't know my username or password?

If you have forgotten your username or are visiting the site for the first time and don’t know your username, click the "Forgot Username" link on the login page and fill in the information that you can. Your garage manager will use it to look up your records and e-mail you your username.

How do I update my account information?

You can log into your account through the website, and edit your account information within the secure portal.

Can I add other users to my account?

Yes, you can add as many as you want. Simply log into your account, go to 'Manage Parkers' and you can start adding them. You have the ability to add an unlimited number of parkers to the account. However, you can only permit two vehicles per parker.

How can I edit parkers on my account?

Once you log into your account, go to ‘Manage Parkers’. Here you can edit each parker’s information. You can include up to two vehicles per parker.

How do I pay my bill online?

Please log into the Portal and you can access one-time payments or recurring payments.

How do I setup recurring payments?

Once you log into your account, you can navigate to the payments page. You will first need to successfully make a one-time payment. Then you will be able to setup recurring payments for future invoices.

How do I cancel my recurring payments?

You can log into your account through the website, go to the 'Payments' sections, where you can access your recurring payment information. Once there, you can click 'Delete Recurring Payment' to cancel

I need assistance with my online account, who do I contact?

You can contact us through email by going to Contact Us.